Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with a crypto casino? This page covers the ways to reach Crypto Casinos, and what we're best placed to help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include:
- Which casino or page your question relates to
- Whether it's about a review, a bonus offer, or the site generally
- Any screenshots or details that back up a correction request
What we can help with
We're a comparison and review site, not a casino operator, so there's a limit to what we can directly resolve. We can help with:
- Corrections or updates to a review — coin support, bonus terms, licensing details or anything else that's changed since we last checked
- Questions about how we rank and score the sites listed on lowincomeapartmentfinder.com
- General queries about crypto casino mechanics — deposits, withdrawals, no-KYC play, or how playthrough requirements typically work
- Feedback on your own experience at a listed casino, whether positive or negative
What we can't do is intervene in an account dispute, process a withdrawal, or act on behalf of a casino. Those issues go through the operator's own support team, and if that doesn't resolve things, the casino's licensing body (commonly in Curaçao or Anjouan for the sites we cover) is the next step — though offshore licensors typically offer far less recourse than a US state regulator would.
Before you write in about a specific casino
If your question is about eligibility, bonus terms, or whether a site accepts players from your state, a few quick checks often answer it faster than waiting on a reply:
- Check the casino's own terms page for wagering requirements, minimum deposits, and any state restrictions listed there
- Confirm which coins the site actually supports for your deposit or withdrawal — BTC, ETH, LTC, USDT, USDC and Dogecoin support varies by operator
- Look at whether the site requires ID verification (KYC) before withdrawal, since this differs even among sites marketed as "no KYC"
Remember that crypto casinos serving US players operate offshore and sit in a legal grey area — none of the sites we cover are licensed by a US regulator, and availability can vary by state. If you're unsure whether a site operates where you live, check your state's own gambling laws rather than relying solely on what a casino's homepage says.
Questions about gambling risk or taxes
We're not able to give personal financial, legal or tax advice. Gambling winnings and crypto gains can both carry tax obligations in the US, and the right approach depends on your individual situation — a qualified tax professional is the right person to ask, not a comparison site.
If you're finding it hard to control your gambling, or you're gambling to escape stress or chase losses, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential. You can also read more about the tools available on our Responsible Gambling page. Offshore crypto casinos don't always offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth checking what's actually on offer at any site before you deposit.
Other pages worth checking first
A lot of common questions are already answered elsewhere on the site:
- Our About Us page explains who runs Crypto Casinos and how we approach reviews
- Our Terms and Conditions page covers how this site works, including our affiliate relationships
- Players outside the US looking at alternative jurisdictions may find our Non GamStop Casinos page useful
This site may earn a commission when readers sign up through links on our pages — that never affects how a casino is ranked or reviewed, and it costs you nothing extra.
Age and eligibility
Crypto Casinos is intended for adults of legal gambling age only (18+ or 21+ depending on the site and your state), and nothing on this site should be read as an invitation for anyone under that age to gamble. If you're contacting us on behalf of someone else about eligibility or restrictions, please say so clearly so we can point you to the right resource.